Privacy policy

LAST UPDATED JUNE 26TH, 2021

Introduction

This page ("Privacy Policy" or "Policy") outlines the policies and procedures governing the collection, usage, and disclosure of your information by Aren's Grooming ("Aren's Grooming"). This includes the security measures implemented to safeguard the information stored using Aren's Grooming's services, which encompass services accessible through our website, as well as any other software or services offered by Aren's Grooming in connection with such services (collectively referred to as the "Services"). By utilizing these Services, you agree to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Privacy Policy.

What information does Aren's Grooming collect and store?

Personal Information

When expressing interest in obtaining additional information about the Services or registering to use them, Aren's Grooming may require you to provide personal contact information, such as your name, company name, address, phone number, and email address (referred to below as "Personal Contact Information"). When purchasing the Services, Aren's Grooming may also require financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be utilizing the Services ("Billing Information").

Data, Diagnostic & Login Information

Using Aren's Grooming's Services, you can create, upload, store, and share information such as company descriptions, email IDs, logos, photos, custom emails, user email IDs, etc. (collectively referred to as "Data"). This information is stored and maintained on Aren's Grooming's website. In case of technical errors while using the Services, Aren's Grooming may request your permission to obtain a crash report along with certain logging information from your system documenting the error ("Diagnostic Information"). Such information may include details about your operating system version, hardware, browser version (and .NET version information in the case of Windows systems), and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer to streamline the login process ("Login Information").

Analytics Information

As you navigate Aren's Grooming's website and use our Services, we may collect information through commonly used information-gathering tools, such as cookies and web beacons ("Website Navigational Information"). This includes standard information from your web browser (such as browser type and language), your Internet Protocol ("IP") address, and the actions you take on Aren's Grooming's website (such as web pages viewed and links clicked). This information is collectively referred to as "Analytics Information."

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.

Geo-Location Information

Aren's Grooming does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.

What does Aren's Grooming do with the information it collects?

Aren's Grooming uses the information it collects in the following ways:

Personal Contact Information – We primarily use this information to administer our Services to you and provide updates and product announcements. Per the Privacy and Conditions, we may use some of your information for marketing purposes, as explained below.

Billing Information – Aren's Grooming does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe (www.stripe.com), to store and process all payment-related transactions. Find information regarding Stripe’s privacy policy here.

Data, Diagnostic Information, and Login Information – We use this information solely for the purpose of administering and improving our Services to you.

Analytics Information – Aren's Grooming may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze the use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.

Sharing & Disclosure of Private Information

Third-Party Applications and Your Use

Aren's Grooming provides users with the ability to link to their Data on third-party sites such as Facebook, Twitter, and LinkedIn. Such linking is at the complete discretion of users. Because of this, Aren's Grooming cannot be held responsible or liable for the linking of users’ Data to such third-party sites, nor for how these third-party sites use such links.

Marketing and Publicity

Per our Privacy and Conditions, you agree to permit Aren's Grooming to identify you as a customer and to use your name and/or logo in Aren's Grooming’s website and marketing materials.

Sale of Personal Information

Aren's Grooming does not sell, rent, or trade your private information to any third parties in any way.

Service Providers and Business Partners

Aren's Grooming may use certain trusted third-party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services’ features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, in our discretion.

Our Use And Disclosure of Information

Aren's Grooming will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information our customers provide to us about their customers. We are not limited in any way in our use of non-personal information that does not permit direct association with any specific individual or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or removed, etc.).

Internal Uses of Your Personally Identifiable Information

We collect, store, and process your personally identifiable information on servers located in the United States. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers. We use the information we collect about you in order to:

Develop and deliver our services

Process your transactions

Provide customer service and manage your account

Improve our products, services, and marketing.

We provide access to personally identifiable information about our users only to those who require it for the above purposes.

Aren's Grooming will not sell or rent any of your personally identifiable information to third parties. Aren's Grooming will not share any of your personally identifiable information with third parties except in the limited circumstances described below.

We share information with service providers under contract who help with our business operations such as payment and order processing, fraud investigation, bill collection, and information management and analytics. If content generation is included in your services, we may share information with service providers under contract to create, edit and/or publish such content. These third parties are obligated to protect your information and are contractually prohibited from using your personally identifiable

information for any other purpose. They are never permitted to share your information with any third parties. They are authorized to use your personal information only as necessary to provide these services to Aren's Grooming.

We disclose information that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, to conduct investigations of violations of.

Questions, Complaints, and Contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below:

Aren's Grooming LLC

Attn: Privacy Officer

1552 NC-24

Newport, NC 28570